Giving gifts in business is a way of developing and maintaining relationships. It may be done between the company and its customers, between the company and its employees or among employees within the company. When handled in the right way, gifts bring pleasure to the giver and the recipient. Done improperly, gift giving can create problems and generate negative feelings. Before you venture forth to purchase that business gift, you need to consider a number of factors.
Know the company policy. That means being aware of your own company’s policy and that of the recipient’s company. It’s easy enough to check within your own organization; however, it may not be so simple to find out if your customer may accept a gift. If you have doubts, be prepared that your gift might be refused and accept the refusal graciously.
Learn what the gift giving traditions are in your organization. Find out what has gone on in the past. Depending on your position, you may decide to start a new tradition; but be sensitive to history.
Know when it is appropriate to offer gifts. Occasions for gift giving in business fall into six categories: family, personal, company, employee recognition, thank you and holiday. Family events are births, weddings and funerals. Personal occasions are birthdays and illness. Promotions, retirement and other work-related milestones are times for company recognition. Sadly, thank you gifts around the office are the exception rather than the rule.
Remember that one size does not fit all. Select gifts that reflect the taste, interests and culture of the other person, and try to connect them to office or work. Since this is about business, your gifts should be professional and send a positive message about your organization.
Author Resource:-
Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author featured in the Wall Street Journal and many other off-line and on-line publications. Lydia shares her business etiquette tips in her monthly e-zine, her blog and on Twitter. To register for these free services visitManners That Sell today!
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